Customer service...where are you???

Why does it seem like customer service people are always in a bad mood? Why do they think they need to tell you what you already know but in a really snotty judgemental way? I had this experience today...I called them to rectify a problem that I did not cause. The woman immediatly had an attitude, told me 2 times what I already knew and then said I had to go back to the person who helped me in the store to get the problem fixed. I actually asked her why she was giving me attitude when all I called for was a solution...she did not respond but instead told me again what the problem was. I told her all I wanted was a solution and then hung up on her. I know hanging up was not that nice but serisouly...who takes a job like that and then does not have the common decency to listen to the caller? A pleasant response of you must go back to the branch would have worked...grrr. I had to sit and breath for about 15 minutes after that.

Thank you!

Thank you to all of you for commenting on my last blog. It is really nice to hear how you all feel about your kids. It might sound funny but I am looking forward to feeling all the conflicting emotions of motherhood! As most of you know I am a planner...I have spent years of my life making plans for things I have no control over, like kids! I know when the time is right and R and I are where we are meant to be our little bundles of joy will arrive. It will be the perfect time...and I have no control over it!